Services

Full-stack market access. One partner.

Nine services, run by our own teams in every market. Take the full stack or start with the one that unblocks you.

OnShelf operators at work
How it works

The order it happens in.

One partner runs every layer, in every market. Here is the order it happens in.

01

Enter

We map the market, pick the channels, and set the price ladder. One plan per market.

02

Comply

We register your products with the local regulator, run lab tests, and fix labels. In-house, no agents.

03

Ship

We import as your Importer of Record, clear customs, and stock your goods at a distribution center in-market.

04

Sell

We list and sell as your Seller of Record on marketplaces, social commerce, DTC, and retail shelves.

05

Operate

Ads, live commerce, customer service, returns. One monthly statement with earned GMV and costs side by side.

01

Compliance and regulatory

Product registration, lab testing, labeling, and renewals, filed by our own regulatory team. No agents, no middle layer.

  • Dossier preparation and submission
  • Lab testing through accredited labs in-market
  • Label and claims review against local rules
  • Halal certification where required
  • Renewals tracked and filed before expiry

Regulators

SFDAMoHAPDubai MunicipalityFDAHSANPRABPOMCDSCOThai FDAPhilippine FDAVietnam MoH
Compliance and regulatory

02

Import and logistics

We import as your Importer of Record, clear customs, hold stock in-market, and deliver last-mile.

  • Importer of Record in every market
  • Customs classification, duties, and clearance
  • 9 distribution centers across SEA, the GCC, India, and the US
  • Marketplace fulfillment: FBA, Shopee SBS, Lazada FBL, TikTok Shop
  • Returns handled in-market
Import and logistics

03

eCom channel setup and management

Store setup, listings, pricing, promotions, and daily operations, as your Seller of Record.

  • Store build and brand page design
  • Listings rebuilt for the local buyer
  • Daily price, stock, and promo management
  • Mega-sale planning: 9.9, 11.11, 12.12, Ramadan, Prime Day
  • Marketplace account health and disputes

Channels

ShopeeLazadaTikTok ShopTokopediaAmazonNoonNykaaNamshiZalora
eCom channel setup and management

04

Retail channel setup

Listings with pharmacy, beauty, and grocery chains, with the trade terms and replenishment behind them.

  • Buyer pitch and listing approval
  • Trade terms, listing fees, and promo calendar
  • Replenishment and fill-rate management
  • In-store compliance and planogram
  • Sell-through reporting by door

Channels

WatsonsGuardianSephoraBig PharmacyFairPriceNahdiCarrefourLuLuAEONCroma
Retail channel setup

05

Merchandising

Shelf placement, promotions, and in-store execution, checked by our own field team.

  • Gondola ends, shelf talkers, and secondary placement
  • Promoter and sampling programs
  • Store visits with photo-verified execution
  • Competitor price and share-of-shelf tracking
Merchandising

06

Live commerce

In-market hosts, creators, and live sessions that convert. Scripted, shot, and run from our own studios.

  • TikTok Shop, Shopee Live, and Lazada Live
  • Creator and affiliate programs, 300+ creators activated for one brand in month one
  • Studio production in-region
  • Voucher and flash-deal mechanics built into every session
Live commerce

07

Creative and paid media

Market-native content and performance ads, managed daily and measured on ROAS.

  • Budget allocation across hero SKUs and campaigns
  • Shopee Ads, Lazada Sponsored, TikTok Shop Ads, Amazon Ads, Meta
  • Day-by-day tracking: spend, CPC, CTR, CVR, stock
  • SKU-level optimization: bestsellers, bundles, high-margin lines
  • Listing creative rebuilt for click-through, up to 42% higher
Creative and paid media

08

Customer ops

Customer service, reviews, and returns, in the local language.

  • Chat and email response within platform SLAs
  • Review management and rating recovery
  • Returns and refunds processed in-market
  • Customer data reported back to you
Customer ops

09

Finance and reporting

One monthly statement: earned GMV, incurred costs, and sell-through data. Nothing hidden.

  • Earned GMV by market, channel, and SKU
  • Selling, compliance, and logistics fees itemized
  • Sell-through, stock cover, and reorder signals
  • Direct access to sales and customer data
Finance and reporting
Pricing

Three fees. One monthly statement.

You see earned GMV and incurred costs side by side. No setup fees, no hidden FX markups, no surprise invoices.

Selling fee

% of GMV

Channel and marketplace management as your Seller of Record.

Compliance fee

Per product, monthly

Registration, lab testing, and renewals. Regulated categories only, like cosmetics and supplements.

Logistics fee

Usage-based

Freight, customs, warehousing, and fulfillment. You pay for what moves.

Rates depend on category, market, and channel mix. Ask an operator for a quote.

Get started

One contract. Our entities in every market.

OnShelf operates its own companies in each market we sell in. You contract once with OnShelf Trading LLC. The local entity that imports, holds licenses, or sells is annexed to that contract for the services that need it.

That's how Importer of Record, Seller of Record, GMP, halal, and platform certifications all sit under one agreement, without you setting up anything locally.

Your brandOnShelf Trading LLC (one contract)OnShelfMalaysiaannexedOnShelfIndonesiaannexedOnShelfIndiaannexedOnShelfUAEannexedOnShelfUSannexed

Questions we get on every first call.

Get your brand OnShelf.Everywhere.

From

OnShelf.

Shams, Sharjah Media City, UAE

Contact

Sandeep Kumar

Founder and CEO